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This is the privacy policy of Cork City Community Radio.

This policy explains our approach to digital information collection, storage and use in connection with all our digital content. We are committed to protecting your privacy. Cork City Community Radio will ensure that it keeps all personal data you provide to us in accordance with our obligations under the Data Protection Acts 1988 to 2018 and General Data Protection Regulation (GDPR) (EU 2016/679).


We may update this policy from time to time, so please review it regularly. If you have any questions about this policy or the information which we hold, please contact us at: corkradiocontact@gmail.com or write to us at Cork City Community Radio, Farranree Community Centre, Popham’s Road, Cork.

This policy applies to Cork City Community Radio’s digital services only and not to other websites, APPs, social media sites linked to or from Cork City Community Radio digital services.

1. About Cork City Community Radio

Cork City Community Radio is a not-for-profit, volunteer led community radio station broadcasting online and for 100 days in the year on FM in Cork City, Ireland.

Our FM station is licenced by the Broadcasting Authority of Ireland.

Cork City Community Radio also provides a number of digital services for example Websites, Smartphone Apps, etc

Cork City Community Radio will collect, use, store or otherwise process personal data in line with the Policy below.



2. The information we collect

Cork City Community Radio will never collect any unnecessary personal data from you and will not process your information in any way, other than as specified in this notice.

The personal data that Cork City Community Radio collects varies depending on the online activity you have consented for, below lists the information Cork City Community Radio may collect, when you take a survey or if you make direct contact with us:

  • Name
  • Email
  • Contact Phone Number (where you contact the station via SMS or Whatsapp)
  • Home Address (where required for a competition entry or to reply to direct contact)
  • Confirmation that you’re over 18 (where required for a competition entry)
  • IP Address (To allow us geo-fence audio streams, this data is not used beyond this purpose)
  • Information contained in a curriculum vitae (where sent directly to the station)


Cork City Community Radio collects your personal data when you;

  • enter a competition
  • participate in an online survey
  • contact Cork City Community Radio directly


Automatic Data Collection

Cork City Community Radio uses cookies and captures IP addresses as part of the essential operation of our site and media streams, this data is used to geo-fence content and media streams so we can adhere to our licencing agreement regarding the broadcasting of licenced material. We also use cookies to maintain preferences you have selected, manage load balancing and DDOS mitigation these cookies are used only for this purpose and do not track you beyond our digital assets.

Site Analytics

Cork City Community Radio uses Google Analytics to monitor the usage of its digital assets which is an essential part of the running of any website. It provides the information we require to manage our server capacity and the popularity of our content. This information is anonymous. Please see : https://www.google.com/analytics/learn/privacy.html for more details .

Social Media

You should be aware that you may be making available personally identifiable information about yourself when you submit material to our social media pages or to other interactive elements of our digital services.



3. How we use the personal data we collect:

Cork City Community Radio takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time.

We do not employ automated decision making methods to any of your personal data under our control.


The purposes and reasons for processing your personal data are detailed below: –

  • We collect your data to administer a service which you have subscribed to and given consent for your personal data to be processed, promotional material for example.
  • We collect your data as part of a competition entry to allow us contact you regarding the competition, this data is processed based on consent.
  • We collect your personal data that you provide us with when you contact us directly to respond to your specific inquiry or to administer the relevant site activity where we have a legitimate interest.
  • We automatically capture your IP addresses to geo-fence our content.
  • Comply with legal regulatory requirements and legitimate business purposes.


Marketing uses

How we use marketing information?

  • To help us to monitor, analyse and improve Cork City Community Radio . This information helps us to understand which Cork City Community Radio content, products and services are most interesting, enjoyable and useful to our users, and if they are shared via social networks. The information also helps us to identify when errors occur within the digital products and services within Cork City Community Radio and test different versions of a page or feature to see which one works best. All of which helps us improve our digital products and services for our users.
  • We can create a more tailored experience by looking at the information we have about you. For example, we will do this by making programme recommendations or telling you about relevant Cork City Community Radio events in your area.
  • To inform the way we commission future content at Cork City Community Radio. We will use aggregated and anonymous user data to help our commissioning teams understand what type of content our users like.
  • To sell advertising on Cork City Community Radio.
  • We will send you information about the digital products and services within Cork City Community Radio or other marketing activities, but only where you have signed up to receive these from us.
  • We will email you occasionally about the digital products and services within Cork City Community Radio that you have signed up for (for example, to provide you with password reminders or to contact you about content you have submitted to us via our digital products and services) so that we are able to deliver these services to you. We may also invite you to participate in surveys from time to time to help us understand what you think about our programmes, products and services, and in turn make them better.



4. Your Rights

You have the right to access any personal information that Cork City Community Radio processes about you and to request information about: –

  • What personal data we hold about you
  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients to whom the personal data has/will be disclosed
  • How long we intend to store your personal data for
  • If we did not collect the data directly from you, information about the source

If you wish to make a Subject Access Request please contact corkradiocontact@gmail.com

You have the right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.

You have the right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.

You have the right to restriction of processing – where certain conditions apply to have a right to restrict the processing.

You have the right of portability – you have the right to have the data we hold about you transferred to another organisation.

You have the right to object – you have the right to object to certain types of processing such as direct marketing. (eg Newsletter Opt-out)

You have the right to object to automated processing, including profiling

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.



5. Information collected for journalistic purposes

Under Article 85 of the GDPR (EU 2016/679) material acquired and used for journalistic purposes is exempt from certain Articles of GDPR, these include Chapter II (principles) other than Article 5(1)(f), Chapter III (rights of the data subject) Chapter IV (controller and processor obligations), Chapter V (transfer of data), Chapter V1, Chapter VII and Chapter IX.

Please note that the requirement to process personal data in a manner that ensures appropriate security remains when processing for journalistic purposes.



6. Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this policy or where there is a legal requirement. Cork City Community Radio uses third-parties to provide services regarding subscriptions, surveys, competitions and events; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice and are subject to the GDPR (EU 2016/679).

Cork City Community Radio reserves the right to allow its data processors to perform statistical analyses of user behavior and characteristics, in order to measure interest in and use of the various sections of its sites so as to improve design and navigation and to gather marketing information. Only aggregated data from these analyses, not individual data, will be used for this purpose.



7. Our commitment to security

Cork City Community Radio takes your privacy seriously, we employ appropriate technical and organisational security measures to prevent unauthorised access, alteration, disclosure or destruction of your information.

We use the following industry standard methods to protect your data:

  • SSL (HTTPS) Across all websites
  • Encryption
  • Enterprise firewalls

Unfortunately, the sending of information via the internet is not completely secure. Although we will do our utmost to protect your information, we cannot guarantee the security of your data sent to our digital services within Cork City Community Radio; any sending of information is therefore at your own risk.



8. How Long We Keep Your Data

Cork City Community Radio only ever retains personal information for as long as is necessary to provide a service you have consented to or to adhere to certain warranties or proof of delivery for competition winners.

Where you have registered for an event we’ll retain your personal data for 13 months after the event as a record of attendance.

Where you enter a station competition we’ll retain your data for 12 months after the successful competition of the prize or event in the case of tickets.

We have retention policies in place to meet these obligations.



9. Complaints

In the event that you wish to make a complaint about how your personal data is being processed by Cork City Community Radio, or how your complaint has been handled, you have the right to lodge a complaint directly with the Data Protection Commissioner and Cork City Community Radio.


The details for each of these contacts are:



Data Protection Commissioner

Canal House

Station Road

Portarlington

R32 AP23

Co. Laois

Phone: 1890 252 231

Fax: +353 57 868 4757



Cork City Community Radio

Privacy Officer

Farranree Community Centre

Popham’s Road

Farranree

Cork

Phone: +353 85 124 1616